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Quality / Individuality

How can we help?

How can I find my laptop model Number?

To check your laptop model Number ,look for a sticker on the bottom of your laptop which usually displays the manufacturer and model information; you can also access your system information through your computer settings to find the details.

Can’t find the part you need?

Please email us at ( parts4upgrades@gmail.com ) and provide as much information as you can to assist our team.

What is a Genuine and Compatible Part?

Genuine Part:

These are parts sourced and supplied directly by the brand. They also known as Certified Genuine Replacement parts.

Compatible Part:

These are equivalent replacement parts made by a third party that meet or exceed the original manufacturers specifications.

When do I pay for my order?

Full payment is required at the time of placing your order.

If you pay by credit card and the items are out of stock, your payment information will be securely stored.

Should the items be unavailable, a full refund will be issued.

How long is the warranty on my part(s)?

All parts come with a 90days warranty.

If your invoice date is within the 90days warranty period, please contact us and complete the Return order form.

How do I know my online order was successful?

You will see a confirmation page after you submit your order which will also have order online order number. You will also receive an order confirmation email.

Can I order if I live outside of U.S.A ?

No , sorry, we don't ship out of U.S.

Can cancel my order before shipment ?

Yes, but after shipment we can not cancel your order.